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First Published Thursday, 2 April 2009


Manchester Airport

Published Date: 02 April 2009

Manchester Airport has launched an unique information guide to help passengers travelling with autistic children.

The free printed guide called ‘Airport Awareness’ uses airport images to show what to expect on your journey through the airport, starting from arriving to checking-in to going through security and returning home.


The guide is the initiative of airport employee, Katy Gough, who secured funding from the airport’s Customer First scheme, which invests in staff suggestions that improve the airport for passengers.


Launched to coincide with World Autism Awareness Day and the start of the busy Easter season, Ms Gough created the guide after several passengers requested photographs of the airport to allow them to plan their trip.


Katy, who works as a press officer at the airport, has personal experience of the disorder through a member of her immediate family and wanted to use her experience to help those passengers whose children have Autistic Spectrum Disorders (ASD).


The unfamiliar sights and sounds of the airport can cause a great deal of stress and worry both for the young passengers with ASD, but also their families.


Ms Gough explained: “I’ve worked with several autism charities such as Bolton Kidz2gether, The National Autistic Society and Autistic Society Greater Manchester Area to understand what makes travelling through airports difficult.


Manchester Airport

“The main problems are that the airport environment is an alien one and processes such as check-in and security require co-operation with strict guidelines.  However, by including chronological information in the guide about each stage of travelling through the airport and by illustrating the guide with photographs, parents are able to plan their journey with their child, helping them to understand what to expect.


“It’s our aim that by launching this guide on World Autism Awareness Day, many people affected by the disability will hear about the guide and use it as a way to experience foreign travel for the first time.”


Jane Asher, President of the National Autistic Society, said of the book: “I’m delighted by Manchester Airport’s useful and understanding initiative: an airport can be a very confusing place for anyone, and for someone on the autism spectrum it can be especially frightening and disorientating.”


Source:   http://www.lythamstannesexpress.co.uk/latest-north-west-news/Airport-launches-guide-for-autistic.5133542.jp


New airport awareness book published


Manchester Airport, with the help of The National Autistic Society (NAS), has produced an information guide to help adults travelling with children with autism. The free guide uses images to show what to expect on a journey from arriving to checking-in, to going through security and returning home.


The guide can be downloaded from Manchester Airport’s website (follow the link at the bottom of this page), or you can pick up a copy from information desks in the airport.


Airport press officer Katy Gough, who has personal experience of autism, created the guide after she received several requests from carers for airport pictures, to help them plan their trip. Katy said:


“The main problems are that the airport environment is an alien one and processes such as check-in and security require co-operation with strict guidelines.”


“However, by including chronological information in the guide about each stage of travelling through the airport and by illustrating the guide with photographs, parents are able to plan their journey with their child, helping them to understand what to expect.”


Jane Asher, President of the National Autistic Society, said of the book:


“I’m delighted by Manchester Airport’s useful and understanding initiative. An airport can be a very confusing place for anyone, and for someone on the autism spectrum it can be especially frightening and disorientating.”


Related resources



External links


Source:  http://www.nas.org.uk/nas/jsp/polopoly.jsp?d=253&a=19193



One Response to “Airport Launches Guide For Autistic Children”

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